Black Opal is a fully documented software package providing access to both help guides and detailed technical documentation.  Both can be reached through a variety of mechanisms.


Throughout the Black Opal workspace look for tips prompting you to "Learn More".  These will take you directly to a help guide (like this one) relevant to the topic you were exploring:

Technical Documentation Links

You'll find links to "Documentation" in various locations throughout the product.  These will help you take a deeper look at the underlying mathematical frameworks in use, algorithmic structure, and the like.

Intercom integration

At the bottom right corner of the Black Opal workspace you'll find an icon that permits you to directly search our help guides or start a chat with the team.  Just ask a question naturally and we'll return the most relevant information from our detailed guides.

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